Privacy Policy

1. Introduction

Aethos Logic ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI chatbot service for WordPress.

2. Information We Collect

Account Information

• Email address
• Name (optional)
• Account preferences

Usage Data

• Conversation logs between visitors and your AI chatbot
• Analytics data (message counts, response times, satisfaction ratings)
• Site configuration and customization settings

Payment Information

Payment processing is handled by Paddle. We do not store credit card numbers or sensitive payment details directly.

3. How We Use Information

• To provide and maintain our service
• To process your transactions and subscriptions
• To send you service-related communications
• To improve our AI models and service quality
• To detect and prevent fraud or abuse

4. Data Storage & Security

We use industry-standard security measures to protect your data. Your information is stored on secure cloud infrastructure with encryption at rest and in transit. We retain conversation data for as long as your account is active or as needed to provide services.

5. Third-Party Services

We work with the following service providers:

• Paddle - Payment processing and subscription management
• Clerk - User authentication and account management
• OpenAI, Anthropic, Google - AI model providers for chatbot responses
• Convex - Database and backend infrastructure

6. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information
• Export your data in a portable format
• Opt out of marketing communications
• Request data deletion upon account closure

7. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

support@aethoslogic.com